Cancellation policy
This policy applies to any GlowBelly product purchased on a recurring "Subscribe & Save" or similar subscription basis (a "Purchase Option").
How Your Subscription Works
When you select a subscription Purchase Option at checkout, you authorise GlowBelly to charge your nominated payment method automatically and ship your selected product(s) every 30 days from your original purchase date. [Insert any subscriber discount, e.g. 10% off each recurring order, if applicable.]
Minimum Commitment
Subscriptions require a minimum commitment of one month (one 30-day billing cycle). You may cancel from your second billing cycle onward; the first order cannot be cancelled once processed.
Cancelling Your Subscription
After your minimum one-month commitment, you may cancel, pause, or skip your subscription at any time before your next 30-day billing date. To do so:
Cancellation Deadline
To avoid being charged for an upcoming shipment, cancellations must be received at least [Insert number, e.g. 48 hours] before your next scheduled 30-day billing date. Cancellations received after this cutoff will apply to the following billing cycle, and the order already in progress will be processed as normal.
Refunds on Cancelled Subscriptions
Cancelling your subscription stops future charges but does not automatically refund orders already processed and dispatched. Our standard Refund & Returns Policy applies to any shipment you've already received.
Price & Policy Changes
We may update subscription pricing or this policy from time to time. If a price change affects your subscription, we'll notify you by email in advance of your next billing date, giving you the opportunity to cancel before the new price applies.
Contact
Questions about your subscription? Email us at info@glowcart.com.au.
